Shipping

All orders ship from Halifax, Nova Scotia.

  • Where We Ship

    We currently ship within Canada only to all Canadian postal codes.

  • Carrier

    Orders ship via Chit Chats (final-mile delivered by partners).

Delivery Times & Rates

Standard: 5–7 business days to most postal codes.

Timelines are estimates and may vary at the carrier’s discretion, weather or network disruptions.

Free shipping on orders $99+ CAD

$5.99 CAD flat rate for orders under $99

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Delivery Times

5–7 business days (estimated)

Shipping Rates

Free over $99 CAD / $5.99 flat under $99.

Order Processing

We dispatch twice per week.

We dispatch twice per week - Tuesdays & Fridays (cutoff 12:01 AM Atlantic Time). Orders placed after cutoff roll to next dispatch day.

  • Tracking & Updates

    Tracking number emailed, first scan delay note.

  • Delivery & Signatures

    No signature by default; may add for security.

Taxes & Duties

Prices shown before taxes. GST/HST/PST calculated at checkout. No duties on Canadian orders.

  • Late Delivery

    Carrier delays are outside our control; we’re unable to guarantee delivery dates.

  • Lost in transit (before delivery)

    We’ll investigate with the carrier. If confirmed lost, we’ll replace your order.

  • Lost after delivery (marked delivered)

    We may not be able to replace orders lost after delivery.

  • Damaged On Arrival

    Please email us photos of the packaging and item so we can arrange a replacement.

Address Changes & Undeliverable Parcels

We cannot edit shipping addresses after an order is placed.

If you made a mistake, please cancel the order and place a new one with the correct address.

If a parcel is returned to sender due to an incorrect address or failed delivery, we can reship (additional postage applies) or refund minus original shipping.

Pre-orders

From time to time we offer pre-order items. Pre-orders are placed like a regular order; we’ll ship as soon as the item is ready and send your tracking number at dispatch.

  • Packaging & Recycling

    Our packaging is fully recyclable. Please recycle it responsibly.

Questions About Shipping?

Email us at orders@junoandfern.com - We typically respond within 1–3 business days.