All orders ship from Halifax, Nova Scotia.
We currently ship within Canada only to all Canadian postal codes.
Orders ship via Chit Chats (final-mile delivered by partners).
Standard: 5–7 business days to most postal codes.
Timelines are estimates and may vary at the carrier’s discretion, weather or network disruptions.
Free shipping on orders $99+ CAD
$5.99 CAD flat rate for orders under $99
5–7 business days (estimated)
Free over $99 CAD / $5.99 flat under $99.
We dispatch twice per week.
We dispatch twice per week - Tuesdays & Fridays (cutoff 12:01 AM Atlantic Time). Orders placed after cutoff roll to next dispatch day.
Tracking number emailed, first scan delay note.
No signature by default; may add for security.
Prices shown before taxes. GST/HST/PST calculated at checkout. No duties on Canadian orders.
Carrier delays are outside our control; we’re unable to guarantee delivery dates.
We’ll investigate with the carrier. If confirmed lost, we’ll replace your order.
We may not be able to replace orders lost after delivery.
Please email us photos of the packaging and item so we can arrange a replacement.
We cannot edit shipping addresses after an order is placed.
If you made a mistake, please cancel the order and place a new one with the correct address.
If a parcel is returned to sender due to an incorrect address or failed delivery, we can reship (additional postage applies) or refund minus original shipping.
From time to time we offer pre-order items. Pre-orders are placed like a regular order; we’ll ship as soon as the item is ready and send your tracking number at dispatch.
Our packaging is fully recyclable. Please recycle it responsibly.
Email us at orders@junoandfern.com - We typically respond within 1–3 business days.
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