Returns & Exchanges

If something’s not quite right, we’re here to make it simple, fair, and transparent.

Return Window

You have 14 days from purchase to initiate a return on eligible items.

Just email us at orders@junoandfern.com
to start.

  • Unworn

  • Tags Attached

  • Undamaged

  • Original Packaging

  • Not Final Sale

  • Canadian Purchase

  • Store Credit (Free Label)

    No return shipping cost

    You’ll receive a store credit coupon code via email once the item is received and approved

    Use the credit toward any future purchase

  • Refund to Original Payment ($5.99 fee)

    A flat $5.99 will be deducted from your refund to cover return shipping

    Refund will be issued once the return is received, inspected, and approved

All returns are processed within 3-5 business days after receipt and inspection. You’ll receive an email confirmation once your return is complete.

Exchanges

Select Store Credit when returning. Once your credit code arrives, simply place a new order - ensures you get the exact piece you want.

Final Sale Items

Please note that all items marked as Final Sale are not eligible for return, refund, or exchange.

International Orders

At this time, returns are only accepted within Canada. We do not offer returns or exchanges for international orders.

Ready to Start a Return?

Email us at orders@junoandfern.com with your

  • Name on the order
  • Order number
  • Email address used for the order
  • Reason for return.

We’ll find your information and take care of the rest!

All returns are processed within 3–5 business days after receipt. You’ll receive an email confirmation once complete.